Discounts not applying?
- Make sure that you are logged into your account. Login Here
- Did you login BEFORE you added items to your cart? If not, update your cart.
- Are you a current MBG Member? Renew your Membership (After you complete your membership, you will be sent an email with discount links that may be used. You will receive another email to activate your member account once your information has been added to our system. Once your account is activated, you will be able to login and receive automatic discounts.)
- If you are a current member, have a shop account, and still are not receiving automatic discounts, please email us. We probably have a different email registered for your name.
Not sure if your member discount is being applied?
- When you click on a product that should be discounted (plants, events, etc) there should be an amount listed the side that indicates the amount that you are saving.
Not sure if your order went through?
- Check your email. You should receive a confirmation email.
- Log into your account and check your order history.
Important things to note:
- Create your account using the same email address at which you receive your e-newsletter. This is the email address that is registered as a member email on our shop. Check your email for the "Customer Account Activation" email that we sent when you renewed.
- Once your account is created, login BEFORE you begin adding items to your cart. If you begin shopping and then login, the initial items will register as the nonmember price and those items added after logging in will register at the member price. If this occurs, simply update your cart.
Current members of Mobile Botanical Gardens - Create an account or follow the Activation Link in the email that was sent to you to receive automatic discounts!
Not a member of the Gardens? Become one!
Looking for a hard to find plant? Fill out a request form below and we will try to source it for you. Pick up of all plants will be during MarketPlace hours, Saturdays 9-noon, and must be prepaid.
For any other questions, please email us.